Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Title and Summary Manager, Products and Solutions OverviewOur vision is a world beyond cash, and we plan to make this happen every day, everywhere, by using our technology and expertise to make payments safe, simple, and smart. We have a unified, global strategy to advance our products and solutions in the digital age, underpinned by our services, technology, data, our global brand, and of course our people.Our open business model, solid strategy, and execution capabilities drove this exceptional performance. We remain focused on growing our core business, diversifying our customer base, and building new businesses and services, enabling people around the world to use electronic payments in a simple, safe, and efficient way.We are also investing for positive social impact, using our assets in an intelligent way to advance financial inclusion over the long term and develop a healthy middle class across the globe by enabling more small businesses and consumers. We do all this through our B2B model with financial partners. Role The Southern Africa Emerging Markets (SAEM) (Namibia, Lesotho, Eswatini, Botswana, Zimbabwe, Zambia, Mozambique, Malawi, Angola) are a dynamic and varied combination of markets that has loads of potential, and this role is tasked to grow the business in these markets. The consumer segment is a very large and exciting segment that embraces Credit, Debit, and Prepaid verticals. We are on an exciting journey to expand our ability to provide the right value propositions and define product line strategies that really address the needs of the consumers. In addition, the role focuses on the digital enablement of these markets that will promote frictionless onboarding and digital transactional solutions. This is an exciting and fast-paced role in product management for the consumer product lines and digital solutions that would be well suited for those who enjoy being hands-on with strategy, have strong execution, and deliver results. The role will focus on executing a strategy for consumer segments, building out new card and digital products, and scaling existing solutions in the market. Product management at Mastercard is a truly engaging function where we deploy our Product Management Excellence Framework applying design thinking methodology to deliver a consistent approach to innovation to differentiate MasterCard from its competition. Role Purpose: The successful candidate will be required to develop and manage products for the MasterCard Consumer segments categorized into areas like Credit, Debit, and Prepaid. The role also includes oversight and delivery of digital solutions that enable a frictionless customer experience from onboarding to transacting. You will be required to interface with Mastercard customers, internal sales and market development stakeholders, services and digital teams, and divisional and regional product leads. This role will be tasked to help achieve the Southern Africa Consumer Products P&L objectives in support of the regional initiatives that support MasterCard Middle East and Africa's business and revenue goals. Key Responsibilities: Deliver against growth objectives for Core Issuing and Digital.Work with Existing Issuers to optimize their portfolios by maximizing customer utilization and card growth.Work with Account managers, enablement teams, and customers to sell and deliver new products and solutions.Work with internal MasterCard teams to analyze internal and external stakeholder needs and issues.Track progress and report on project plans for creation and implementation of new product features and enhancements.Continually enhance on CVP to ensure market differentiation and localization.Support the development of internal knowledge documents such as case studies and industry best practices.Support the development of sales strategy and objectives, and provide training, material development, and product expertise for sales and RFP support.Support the development of business cases and requirements for product enhancements.Enable new capabilities in the market e.g. SRC, MDES, Contactless, QR etc. and ensure market readiness. All about you Deep technical expertise in assigned product, service, or platform capability.Ability to collaborate and work in internal squads created to develop end-to-end solutions for clients with multiple MA capabilities, i.e., products, services, or platforms.Clear ability to problem-solve and understand client's needs.Ability to communicate with and build relationships with client counterparts when requested by account managers or business development managers.Strong communication skills.Ability to deliver in a high-speed, high-pressure environment.Help develop and manage a product or project budget/P&Ls (e.g., compiled estimates of cost drivers, developed bottom line numbers).Portuguese (Preferred but not mandatory). Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach;Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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