Manager, Operations, Solutions

Details of the offer

DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.comLocation: Kempton ParkJob Posting Title: Operations Manager, SolutionsTime Type: Full TimeBASIC MINIMUM REQUIREMENTS FOR THIS ROLEMatricWarehouse and Logistics Diploma or Project Management Diploma or Supply Chain Management Diploma or enrolled in any of them.Advanced Computer Literacy Level in MS Word, Excel, PowerPoint & OutlookMinimum Requirements5 years' experience and highly effective working knowledge of Warehouse Management Systems and principles.Proficient in Excel for data management and reporting.Job-related RequirementsMust be able to travel.Minimum of 2 years relevant experience in industry with in depth experience in all job-related requirements listed below:Supply chain and logistics; Operations: Extensive knowledge and hands on skill related to Inbound, Stock Management, Outbound / Order Fulfilment, Return processes and effective Packaging; Stock Management includes: Audits (perpetual and wall to wall), SKU Master maintenance, SKU Consolidation, volumetric and product categorization), Space Utilization & Density Measurement, Pick-face Replenishment Strategies.Data; Capabilities to take Raw data and convert it to executable data, with project plan, print plan and distribution plan.Distribution; Manage the distribution of the clients stock to final destination. Including resources. E.G. Staff, Vehicles etc.Problem Solving: Effective Root Cause Analysis, Problem Solving and implementation of Corrective and Preventative Measures;Management: Must be able to do all managerial functions (Planning, Organizing, Leading, Controlling, Monitoring) independently, effectively and reliably;Communication: Must communicate effectively (written and verbal) to manage and meet both internal and external customer expectations.Compliance: Must ensure full site compliance, including the following: DSV Policies, Regulations, Work Instructions, Maintenance Schedule and Local Authority requirements;Stress and Conflict Management: Must have effective techniques and/or skills to manage conflict, cope with stress and work effectively under constant pressure;Quality Management and CIP: Knowledge and experience of QMS such as ISO 9001, 14001, 18001, as well as Continuous Improvement Processes and Risk Management;Commercial; Ensure tight cost control (incl. all facets of procurement).HR and IR: Must be able to effectively lead, train, develop, performance measure and performance manage all subordinates to ensure high morale, productivity and retention. This includes advanced knowledge of Industrial Relations and Processes.ADDED ADVANTAGES FOR THIS ROLEGood Team playerGood communication skills (written and verbal)Must be able to lead a teamMust be able to work in a diverse environmentMust have good time management skillsHigh level of emotional intelligence;Excellent knowledge of Packaging MethodologiesBe able to lead teams remotelyCargo Write Key UserMAIN PURPOSE OF THE ROLETo effectively measure and manage the outsourced services to ensure efficiency and contract adherence in terms of client relations, operational performance, commercial and financial performance, people management and development, quality management and continual improvement initiatives.Work closely with site Managers (Off site Clients) to achieve the following:Prepare data SetPrepare print plan, pick and pack plan and distribution planAccurate receiving, picking, packing and distribution of goods.Accurate inventory accuracyImplement effective CIP and drive quality standards.Achieve Sigma targets set out By Branch ManagerAchieve audit targets set out by Branch ManagerPositive EBIT results100% Execution as per agreed project plansTravel to Potchefstroom and other remote sites on a regular basis during project times.DUTIES & RESPONSIBILITIESClient and suppliers liaison.Manage daily stock receiving and repacking targets.Manage bin maintenance.Manage Picking team to achieve strict picking targets.Resolve queries as soon as they arise.Manage costs and productivity within the operation to ensure that operating efficiency and effectiveness is met.Identify opportunities and risks within the operation that may impact the operation and ability to deliver commitments.Managing people's performance and growth.Controlling individuals in competitive work situations.Issuing directions in an emergency or unexpected situation.Giving instructions to workers.Directly supervising people at work.Supervising to ensure compliance with laws/regulations.Maintaining a physical presence to monitor work outcomes.Administering formal tests to people.Investigating all stock issues.Incident investigation.Risk awareness."5 Why" and "CAPA" investigations and reporting to client.Conducting facility and equipment inspections and resolving any issues that may arise.Controlling and managing all stock rejects and returns to suppliers.Manage daily sufficient manpower is available for each working day.Planning, organising, directing, delegating, controlling and monitoring all aspects of production. Form part of the Health and Safety Team.Planning of collection and ensuring daily collections are done during project.Proactively monitor deliveries.Disclaimer : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.
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