Are you passionate about literature and customer service? Our client is a beloved hub for book lovers, is seeking a dynamic and experienced Manager to lead their team. In this role, you'll be responsible for fostering a vibrant atmosphere that encourages reading, learning, and community engagement.If you have a knack for inspiring others, a keen business sense, and a love for books, we want to hear from you! Candidates who meet the minimum requirements are invited to apply:Minimum requirements:MatricPost school qualification in Retail or Business Management, will be advantageousMinimum of 2 years working experience in a similar position is a prerequisiteComputer literateValid RSA driver's license and own vehicleSkills required:Excellent interpersonal skills, prime importanceExcellent customer serviceCommunication skillsAdministrative skillsLeadershipAttention to detailAccuracyDuties and responsibilities:Successfully expanding the Branch regarding stockholding and management thereofStrictly maintaining the company's and its suppliers return policiesOptimisation and stimulation of sales in the shopCanvasing schools and TVET Colleges in area for new businessInitiate and maintain contact with lecturing staff of tertiary institutions, potential customers and representative of publishers or their suppliersOrdering and receiving of stationeryProcessing of new and inter-branch stockApplying the company's customer service policy at all levelsMaintain administrative process (customer orders, quotations, pro-formas, enquiries)Personnel management and developmentFinancial managementStock display and presentationDeveloping and monitoring operational proceduresRemuneration:R20 000 - R25 000 CTC (incl. Medical Aid + Pension Fund contribution) + Sales bonuses every 6 months when targets are metImportant:IMPORTANT:Applications close 31 October 2024If you do not receive feedback within 14 days, your application is unsuccessfulOnly applications submitted via the Ditto Jobs platform will be consideredOnly candidates who meet all our client's minimum requirements will be contacted