Manager, Customer Services

Business Segment: Personal & Private BankingTo provide appropriate support, advice and guidance pertaining to infrastructure optimisation for the allocated regions within a province for the fulfilment of their daily operational needs as well as manage infrastructure requirements and co-ordinate projects.QualificationsMinimum QualificationsType of Qualification: Secondary/High school/A levels/MatricField of Study: Not applicableExperience RequiredClient CoveragePersonal and Private Banking5-7 yearsPrevious experience in a service and operational role. Working knowledge of the operational requirements of branches from a branch and client perspective.Additional InformationArticulating InformationChallenging IdeasFollowing ProceduresGenerating IdeasMaking DecisionsProviding InsightsResolving ConflictTaking ActionTeam WorkingBanking Process & Procedures
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