Job DescriptionTo manage a client portfolio by building, maintaining and deepening client relationships, providing trusted advice, and selling fit for purpose products and services that meet client needs and achieve exceptional client experience.
To optimise cross-selling opportunities and portfolio Structured sales revenue in line with the GM Structured Sales strategy and defined risk parameters and regulatory requirements.Essential FunctionSell products & package solutions to targeted client segments & sectors, to acquire new clients & originate new business with existing clients to grow share of wallet.
To provide thought leadership to drive overall relationship management outcomes, market share & competitiveness.
Engages & resolves different needs across multiple clients & integrates all client experience touch points in environments with more variable hand-offs.
Identifies trends & patterns that impact client requirements.Solutioning The requirement to leverage client/market insights and trends to provide input into optimal solutioning design outcomes.
Solutions (originates) new business opportunities where the client need is aligned to their current business model.
Co ordinates solutioning tactics in an environment that is relatively stable (liquidity and regulations).The requirement to adhere to the Client SBG risk and regulatory framework, to ensure the transparency of dealings, respect client rights, ensure fair pricing, good execution and after sales client experience.
Ensures compliance within relevant risk and regulatory frameworks .
Tactics concerned with new solutions and not existing products only.
May be across multiple jurisdictions.The requirement to be aware of technology evolutions, client digital appetites and requirements and partnering to be able to scale products and solutions to meet client needs.
Drives technology enablement value proposition to create client centric technology evolutions so that the Portfolio can stay ahead of competitors.The requirement to ensure the integrity and compliant management of GM client data to be able to provide insights and reliable reporting of key client metrics.
Applies client and market data, analytics and reporting to better inform client origination and retention.The requirement to look to the internal and external realties and potentials to better plan for the Portfolio by collaborating with other segments and partners to deliver against business objectives.
Identifies trends and disruptors to improve performance of the overall business with a 1-year horizon.The requirement to sell commoditized products to clients by leveraging price competitiveness.
Largely relies on digital channels.
Sells all products in an asset class and also bundles cross-sell opportunities with secondary products.
Looks at product performance across multiple clients.
QualificationsMinimum QualificationsType of Qualification: First DegreeField of Study: Business Commerce - Finance and AccountingExperience RequiredMacro GenericGlobal Markets Client Management5-7 yearsDemonstrate evidence of deeper understanding of integration across asset classesDemonstrate evidence of knowing how to identify cross-sell opportunities across the bankfilter and leverage multiple sources of credible data to originate sales opportunities (horizon up to 1 year).5-7 yearsDemonstrate evidence of knowing how to interpret trends to apply to clients' businesses to source shorter cycle opportunities.Demonstrate evidence of knowing how to optimise the value chain and key handover points including technology enablement to improve client experience.Successful track record of client portfolio revenues.Additional InformationBehavioral Competencies:Articulating InformationConveying Self-ConfidenceDeveloping ExpertiseGenerating IdeasImpressing PeopleInteracting with PeopleProviding InsightsSeizing OpportunitiesShowing ComposureTaking ActionUnderstanding PeopleUpholding StandardsTechnical Competencies:Business InsightsClient Business CaseLocal Market KnowledgeMarket AnalysisProduct and Services KnowledgeRisk/ Reward Thinking Rise and grow with a career at Standard Bank GroupJoin a committed group of 50 000+ people who stand behind one common purpose: Africa is our home, we drive her growth.
We firmly believe that our people are our greatest competitive advantage.
It's only through our people's expertise and dedication that we are able to bring our purpose and strategy to life in service of our clients and society at large.
That's why we strive to create a work environment where our people can thrive, where they are able to bring their whole selves to their work and are empowered to pursue their dreams and aspirations.
Join us as we Transform our Business
