We at MTN Group are a purpose and value led organization.At MTN Group, we believe that understanding our people's needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y'ello Family is heard, understood and empowered to live an inspired life.Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!About the Role:As a key member of our flying squad, the Manager - Business Analyst will play a pivotal role in gathering software requirements, identifying areas of improvement, and analyzing real-time data to optimize software processes. You will partner cross-functionally in sprints, aligning software solutions with our strategic goals to drive efficiency, productivity, revenue growth, and customer satisfaction.Key Responsibilities:Collaborate with business stakeholders to understand needs and translate them into clear, actionable requirements.Analyze existing software processes to identify areas for improvement and recommend solutions.Define and document software requirements, functional specifications, and user stories.Assist in solution design, testing, and implementation to ensure high-quality software delivery.Stay ahead of industry trends, contributing to the continuous improvement of MTN's software solutions.Support sprint planning and retrospectives, ensuring Agile processes are optimized for success.What We're Looking For:Bachelor's degree in Computer Science, IT, or related field; Postgraduate degree in Business Analytics or equivalent is a plus.4+ years of relevant experience in business analysis, with 1-2 years in analytics and software development.Proficiency in data analysis, process documentation, SQL, and project management principles.Strong problem-solving skills, excellent communication abilities, and a keen understanding of telecom systems and emerging software technologies.If you are passionate about your craft, value excellence and delivery, want to make a meaningful impact to the lives of over 300 million customers across 18 countries, MTN is the right place for you. Join us on this exciting journey as we build up our organisation and achieve amazing things together.Closing date: 9th September 2024. Late applications will not be accepted.
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