Job title : Manager: Branch | Auto Pedigree | Lichtenburg
Job Location : North West,
Deadline : December 21, 2024
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Specific Role Responsibilities
Ensuring that the Branch maximizes gross profit and ensures unit sales, Rand sales and 2nd gross targets are met.
Working closely with the F&I Manager to ensure that all financial and insurance requirements are adhered to.
Stock and Asset Management - ensuring that stock and cash is managed accordingly.
Oversee day-to-day operations of the branch, including sales, customer service, inventory management, and financial performance
Lead and manage the branch team, ensuring all staff are motivated, trained, and achieving their targets
Ensure high levels of customer satisfaction by maintaining excellent service standards and resolving escalated customer issues
Ensure compliance with company policies, procedures, and regulatory requirements.
Communicating all procedural requirements to branch staff and ensuring implementation thereof.
Ensuring that required reports are submitted timeously.
Meeting with all staff at least once a month to discuss month end results, local marketing activities, business opportunities, weaknesses and ways to counter them.
Ensuring that all F&I administrative functions and compliance are efficiently carried out by branch staff.
Ensuring that all branch staff are trained on internal courses as well as on the job training to maximise efficiency and productivity.
Carrying out performance appraisals as required.
Qualifications and Experience
Minimum Experience:
3 years experience in a managerial role within the automotive industry, preferably in a used car dealership setting
Minimum Qualification:
Grade 12
NCA qualification
Minimum Requirements:
A valid Driver's License
Willingness to work flexible hours, including weekends and holidays as required
Computer literate
An understanding of the compliance governing the retail industry would be an advantage
Knowledge of the area's most spoken languages an advantage.
An understanding of Auto Pedigree products and services.
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