Role Purpose: To provide monthly statutory, regulatory, and management reporting for a specified C&I business unit. Experience Required: 1 to 3 years of experience in a similar environment Key Outputs: Financial Perspective: Cost Containment: Contribute to cost efficiencies through responsible use of resources. Identify and escalate risks that may lead to increased costs. Prevent wastage and suggest process improvements to contain and reduce costs. Customer Perspective: Customer Experience and Satisfaction: Deliver customer service by adhering to quality service standards. Ensure first-time resolution of customer queries, and propose improvements to internal processes impacting service levels. Relationship Management: Build and maintain stakeholder relationships by adhering to service level agreements and fostering trust. Process Perspective: Risk and Compliance: Comply with statutory, legislative, policy, and governance requirements, ensuring work aligns with organizational values and code of ethics. Business Process: Optimize processes through the application of learning experiences, support the use of technology, and develop solutions to improve service delivery. Quality: Ensure operational excellence by adhering to predefined standards, producing high-quality work, and maintaining operational efficiencies. Reporting: Provide timely reports on operations, performance, and audit findings to support decision-making. People Perspective: Personal Development: Seek performance feedback and create a personal development plan. Stay updated on learning opportunities, product knowledge, and trends. Teamwork: Contribute to teamwork and inclusivity by collaborating to achieve team goals and sharing knowledge. Competencies: Cognitive: Solutions Thinking Functional: Commercial and Financial Acumen, Budgeting, Forecasting, and Reporting Intrapersonal: Drive and Results Orientation, Excellence and Quality Orientation, Resilience, and Stress Management Technical: Accounting and Financial Principles, Accounting Skills and Knowledge Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information.
