Job title : Make Up Artist – NARS Cosmetics
Job Location : Western Cape, Cape Town
Deadline : December 15, 2024
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KEY RESPONSIBILITIES MAXIMISE TURNOVER, PROFIT AND PRODUCTIVITY Achieve monthly and annual sales targets. Assist in setting up and driving sales at events/launches/retailer activities. Provide feedback on sales/customer related issues or concerns timeously.
BRAND MANAGEMENT Monitor competitor activity, stay up to date with current industry trends. Ensure that hygiene and safety standards are maintained according to brand requirements at all times. Adhere to and maintain brand standards at all times.
STOCK MANAGEMENT, MERCHANDISING AND STORE OPERATIONS Ensure that stock is merchandised according to merchandising guidelines. Report out of stocks to line manager daily to drive sales and maintain an exceptional client experience. Execution of all responsibilities with regards to stock administration, stock loss prevention, stock level control and management. Implementation and adherence to operating procedures and policies at all times. Ensure adherence to asset control and security procedures. Execution of all responsibilities with regards to point of sale.
CUSTOMER EXPERIENCE Provide an exceptional and consistent client experience to all customers. Uphold and reinforce the Customer journey and experience standards. Build relationships, loyalty and inspire confidence in customers by creating unique make-up looks. Use expert makeup skills when demonstrating products to customers. Share make-up tips, expert knowledge, current trends and provide customers with a personalized, educational experience. Drive increased customer data base (attraction of NEW customers). Implementation of CRM processes and procedures.
TEAMWORK Work in collaboration with other colleagues and stakeholders to ensure a harmonious working environment, contribute to the execution of the overall sales operational plan, participate in and support all events and hold each other accountable. Support and assist new team members with onboarding and orientation. Ensure that exceptional; consistent standards are maintained. Live the company values.
ADMINISTRATION Complete daily tracking sheets/reports and submit as required. Provide retail reports and updates as required. Assist the Store Manager and Assistant Manager as required.
REQUIREMENTS/QUALIFICATIONS At least 3 years cosmetics experience within a retail environment At least 3 years' advanced make- up experience Certificate in Make-Up is advantageous Must be able to demonstrate expert knowledge and current industry trends Must be a team player, an active learner and problem-solver Must be willing to work weekends and shifts as required Must have own transport
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