Job title : Maitre'd Job Location : Western Cape, Cape Town Deadline : January 12, 2025 Quick Recommended Links Jobs by Location Job by industries Responsibilities: Oversee the daily operations of the dining room, including managing the waitstaff, assigning tables, and ensuring smooth service throughout meal times Train, supervise, and evaluate the performance of the waitstaff to maintain high standards of service and professionalism Monitor and maintain the inventory of dining room supplies, including china, glassware, and silverware Coordinate with the kitchen team to ensure timely and accurate delivery of food orders Interact with guests to ensure a positive dining experience and handle any guest concerns or complaints in a professional and efficient manner Collaborate with other departments, such as the bar and entertainment teams, to ensure a seamless guest experience Assist in creating and implementing menus and special dining events to enhance the guest experience Adhere to all safety and sanitation standards to maintain a clean and safe dining environment Oversee the billing process and ensure accurate and timely delivery of guest checks Handle administrative tasks, such as scheduling, payroll, and budget management, to ensure efficient operations of the dining room Requirements: Minimum of 3 years of experience as a Maitre'd in a high-volume restaurant or cruise ship setting Excellent leadership and communication skills Strong organizational and time-management abilities Ability to work well under pressure and handle multiple tasks simultaneously Extensive knowledge of food and beverage service techniques and etiquette Proficiency in Microsoft Office and restaurant management software Fluent in English, both written and verbal Must be able to work flexible hours, including evenings, weekends, and holidays Must pass a pre-employment medical examination and background check Hospitality / Hotel / Restaurant jobs