Maintenance/Operations Manager

ITC Hospitality Group is a fast-growing CBD-based and privately owned property letting and management company that has been in the industry for 20 years. The Company currently represents 4 and 5-star graded and serviced apartments located within the Cape Town CBD, Foreshore and De Waterkant areas. We are currently recruiting for an energetic, well-organised Maintenance/Operations Manager.
As Maintenance Manager in the ITC Hospitality Group, you will oversee various aspects of the property to ensure smooth operations and guest satisfaction.
Key Responsibilities:

Managing maintenance staff
Overseeing daily operations
Handling guest enquiries and complaints
Coordinating housekeeping and maintenance tasks
Optimising revenue through effective pricing and inventory management
Ensuring compliance with health and safety regulations
Managing budgets and expenses
Implementing strategies to improve overall efficiency and profitability
Collaborating with other departments such as sales and marketing to drive business growth and enhance the guest experience

Requirements:

Able to work under pressure in a fast-paced environment
Ability to prioritize daily tasks
Must have excellent time management skills
Exceptional organisational skills
Attention to detail and sense of urgency
Well-groomed and presentable
Ensure high standard of personal hygiene
Friendly, considerate and have the ability to greet guests and staff in a professional and welcoming manner
Must be a hands-on individual
Check emails and communicate with various stakeholders, action accordingly and in a timely manner
Communicate to the ITC Team (e.g., new arrivals, internal communications, etc.)

Preferred Qualifications and Experience:

Computer literate (Excellent knowledge of Microsoft Office and hospitality software such as Knightsbridge)
Minimum of 5 years' experience as Maintenance/Operations Manager, or similar role, within the hospitality industry
National Senior certificate/Grade 12/Matriculant
Diploma in relevant field advantageous

Application Details:

To apply, send your CV, head and shoulder photo, qualifications, and references to: ******
Note: If you have not heard back from us after two (2) weeks, please consider your application unsuccessful

Job Type: Full-time
Pay: R20000,00 - R25000,00 per month
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