SUMMARYTo maintain all aspects of the Hotel in good, clean, working conditions, through a preventative maintenance programme.MINIMUM REQUIREMENTSQUALIFICATION: Grade 12/Matric Certificate essential. Tertiary Qualification in Maintenance Management not essential but preferredProject Management Qualification (preferred)OHAS Qualification (advantageous) EXPERIENCE: Minimum of 3 -5 years' experience in the same or similar positionProject Management or Supervisory experience (essential)Previous experience in hospitality sector (advantageous)Demonstrated ability mentor personnel and manage supplier relationshipsExtensive technical, practical and leadership experience in the relevant field including experience in projects and maintenanceSite and facilities experience preferred and experience in leading and managing a multi-disciplinary teamA sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations will be very advantageous.Provide HR support of large teams including performance appraisals, salary reviews and managing disciplinary issues, as well as hands on project management exposure to upgrades/renovations is essential Competencies COMMUNICATION: Verbal CommunicationComprehension COGNITION/THINKING: Analysis/ReasoningDecision making & judgement PERSONAL EFFECTIVENESS: Self-ManagementStress ToleranceAttention to detail INTERACTION WITH OTHERS: Influencing otherTeamwork MANAGEMENT QUALTIES: Business AlignmentStrategic Vision DUTIES AND RESPONSIBILITIESGardens & Grounds:Hotel gardens to be immaculately manicured and maintained.Irrigation system to be efficiently operational.Plan the growing, harvesting and planting of flora depending on crop & season.Ensure gardens and nursery are aesthetically pleasing.All pathways are clear of any obstructions and plant debris.Prune and trim all trees, scrubs and hedges.Gather the litter/debris and take it to the dump.Ensuring plants in the rooms are up to standard and regularly looked after.Assist the kitchen in the vegetable and herb gardens - ensuring it's maintained and always has plants available.Maintain all garden equipment and store securely.Establish suitable controls for energy and water conservation.All in liaison with the Master Horticulturist. Property Maintenance:Conduct annual Conditioning Surveys.Initiate, monitor and control Preventative Maintenance Programs.Developing and planning of all alterations to ensure more efficient operations.Daily walkabouts through property to ensure all areas are neat and clean, nothing is out of place and all work is on track.Ensure all rooms are in 100% working condition prior to guest's arrival.Back-of-house areas to be at same standard as front-of-house areas. Stores:Store securely all tools in a safe place to prevent loss or damage to equipment.Know what standard stock items are and in which group store they are kept.To ensure that all stocks and supplies are timeously requested, corrects stock levels are maintained and stock ordered under optimum conditions.Repairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas in the complex.Ensure that Storekeeping procedures are always followed.Conducts monthly stock takes and signs off asset list. Management:Plans, organizes, directs and controls all aspects of the maintenance department.Daily issues of work allocations, then monitors to ensure correctness and completion thereof and that work areas are left in a clean and tidy state.Ensure logbook is kept of snags picked up from operations team.Monitor that Project Management Books are used for all work completed and staff always carry one.Understand our standard specs on all wood and metal items.To ensure effective communications by attending meetings as required and holding regular departmental meetings to impart information.To carry out any reasonable task requested by senior/top management.Deals with guests in a friendly and polite manner, offering a high standard at all times.To further your own knowledge of management methods and principles to ensure further upgrading in management standards and maintenance procedures.To be available to perform other duties which may not reflect above.To be available to assist with Duty Management shifts.To be available for Relief Management.To work overtime as requested.To be available via telephone when not at work. Controls:Ensure that only Approved Suppliers are used for contract work.Have brief documented and signed off before having outside contractors carry out projects.Always check and sign off work completed by contractors before they leave the site.Ensure Purchase Order Procedures are followed – quote, authorization, delivery, payment.Control monthly budget and investigate ways to reduce costs on electricity, gas, water. Health & Safety:Be aware of all fire safety and emergency procedures and that the team is fully trained.Ensure the team consists of qualified emergency personnel – Fire Fighter, Health & Safety OfficerEnsure all fire prevention equipment is serviced regularly.Ensure all security equipment is in 100% working condition.Ensure Key Procedures are adhered to. HR:Understand and maintain your man-plan while staffing according to occupancy and projects.Liaise with recruitment company to ensure team consists of efficiently skilled staff.To hold regular on-the-job training and coaching sessions to ensure that staff perform their duties effectively and efficiently.Conduct probationary and performance reviews timeously.Accurately complete HR Status forms and submit them before the deadline.Ensures that staff all always attired in their full uniform.Maintains accurate attendance records of all maintenance staff.To ensure that fair and equitable discipline is applied.To maintain an effective roster.Manage your staff files.
