Luxury Homeware Showroom Manager

Job Title: Luxury Homeware Showroom Manager Location: KZNSalary: NegotiableKey Responsibilities:Drive Sales and Customer Service:Meet showroom sales targets and deliver excellent customer service.Provide expert product knowledge and tailor advice to clients.Build and maintain strong, long-term relationships with customers.Manage Showroom Operations:Oversee stock management, merchandising, and showroom presentation.Ensure the showroom is well-organized, clean, and meets brand standards.Handle daily cash-ups, payment processing, and resolve invoicing issues.Conduct regular stock takes and report missing or damaged items.Lead and Motivate the Team:Recruit, train, and manage showroom staff, ensuring high performance.Hold regular team meetings, set goals, and provide feedback.Maintain a positive work environment and ensure staff meet company standards.Financial Management:Manage cash flow, budgets, and financial reporting.Ensure adherence to financial procedures for payments and collections.Oversee showroom expenditure and ensure costs align with the approved budget.Facilities and Maintenance:Ensure the showroom is well-maintained, including cleanliness and equipment servicing.Follow proper opening and closing procedures, including security checks.Requirements:Proven experience in showroom management and leadership.Strong background in customer service and sales.Ability to manage staff, showroom standards, and financial processes.Knowledge of budgets, cash flow, and reporting.