Job Overview
Date Posted: Posted 1 week ago
Location: Cape Town, Western Cape
Job Title: Logistics Manager
Education Level: Diploma
Job Level: Management
Minimum Experience: 5- 7 Years
Logistics Manager required in Maitland, Cape Town.
Are you an organised and meticulous professional who has worked in a manufacturing environment where you have been responsible for overseeing daily operations of dispatch?
Our international client based in Maitland requires a Logistics Manager where you will coordinate with various departments, manage a team of Invoice & Export Clerks, Storemen and Picker & Packers to ensure products are delivered efficiently.
As the Logistics Manager you will maintain inventory records with your advanced Excel skills, optimise logistics processes to meet production and delivery targets.
Requirements:
Matric, Diploma or bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field
Minimum of 3-5 years in a supervisory role within dispatch, logistics, or transportation, preferably in the manufacturing sector
Proficiency in dispatch and logistics software
Fast-paced manufacturing environment
Must be able to work in both an office and warehouse setting
Strong leadership and people management skills
Excellent problem-solving and decision-making abilities
Effective communication and collaboration skills across departments
Ability to work under pressure and meet tight deadlines
Strong organisational skills with attention to detail
Duties and Responsibilities:
Lead and supervise the team of 11 staff members from various departments
Monitor staff performance, provide feedback, and handle training and development initiatives
Ensure that health and safety protocols are adhered to by the team during all dispatch activities
Oversee the planning, scheduling, and execution of dispatch activities to ensure timely delivery of products
Coordinate with production, warehouse, and sales teams to align dispatch schedules with customer demand and manufacturing output
Continuously monitor KPIs related to dispatch operations (on-time delivery, cost per shipment, etc.) and implement corrective actions as needed
Utilize dispatch software to track shipments and monitor the status of delivery vehicles.
Collaborate with the customer service team to handle escalated issues related to delivery delays, damaged products, or incorrect orders
Ensure that customer delivery specifications are met, including timelines and any special handling requirements
Coordinate with the inventory management team to ensure sufficient stock levels are available for dispatch
Address and resolve operational issues, such as vehicle breakdowns, route disruptions, and other logistics problems
Investigate incidents such as late deliveries, product damage during transit, and implement solutions to prevent reoccurrence
Maintain accurate records of shipments, dispatch activities, and driver logs
Prepare reports on dispatch operations, including performance metrics and cost analysis, for senior management review
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