Logistics Fleet Controller (6 Month Contract)
Qualifications and Experience:
Grade 12A relevant tertiary qualification in Logistics Management or Supply Chain ManagementRelevant computer software (advanced Microsoft Word, Excel)5 years experience at Supervisory level within the relevant fieldWorking knowledge of vehicle tracking
Minimum Requirements:
Excellent communication and interpersonal skillsExcellent written, verbal, and presentation skillsHighly organized and accustomed to working in a fast-paced environmentStrong leadership skills and ability to motivate a teamAbility to build effective relationshipsCompetent in problem-solving (problem analysis), planning, and decision makingEmployee relations and conflict management skills
Responsibilities:
General Fleet Control
Responsible for instructing, overseeing, and managing tasks assigned to drivers and assistants (loading, on-time deliveries, customer service, etc.)Assist with updating and implementing logistic policies and procedures as necessaryInduct new staff members and ensure understanding of all policies and proceduresTrain new employees and assign them to competent on-the-job trainers within the teamAssist in identifying training needs of new and existing employeesAssist with testing driving candidates during interview processesSupervise, coordinate, and schedule drivers and assistants to ensure on-time deliveriesAllocate trucks to bays according to load sizes; ensure timely and undamaged loadingMaintain constant communication with the fleet, monitor delays, and assist in customer communication regarding issuesInfluence driver behavior and supervise site activitiesMonitor and manage the vehicle GPS tracking system; generate detailed KPI reports
Fleet Cost Control
Monitor kilometers traveled daily according to the fuel issue systemMeasure manpower costs by analyzing overtime trends, subsistence allowance payments, employee strength, and calculation methods
Incident & Accidents Control
Ensure accident reports are accurate and conciseMaintain an accident report-keeping system to record frequency, cost trends, discipline, and training needsTrain drivers and assistants on incident/accident procedures
Briefing: Conduct Pre-Trip Preparation
Check validity of COFs, licenses, and transport permitsPrepare and check load documents prior to dispatchEnsure documentation is collected and checked upon return from deliveryConduct pre-trip inspections on time and according to standards
Debriefing: Conduct Post-Trip Preparation
Debrief drivers on specific aspects upon returnCollect and check documents after trip completion
Administration & Keeping Records
Accurately record information in a computerized vehicle register within 24 hours of trip completionReport unresolved queries to Management within 24 hoursCalculate and submit driver wages and subsistence allowance payments to the wages clerk in a timely manner
Implement and Manage Marketing Strategies
Continuously check the quality of service provided to customers by monitoring critical performance areas and taking corrective action as neededReport instances of poor and/or excellent customer relationships to Management on an ongoing basis
Fleet Supervision and Control
Measure driver and assistant performanceMaintain constant communication with drivers en routeCarry out ancillary duties requested by Management as instructedReport delivery delays and missed loads to the direct Manager
Proactive Communication with Dispatch Teams
Participate actively in fleet management oversight and general administrationEnsure accurate and timely resolutions to breakdownsMonitor and record fleet overtime, rest periods, etc.Serve as a point of contact between drivers/assistants and customers, assisting in resolving difficulties during deliveriesSign off on daily vehicle inspections; ensure accurate and timely recording of inspections and addressing notable issuesMonitor vehicle maintenance records and oversee maintenance costsEnsure compliance with PPE requirements and dress codesControl vehicle keys and key drop box (maintain a register)Ensure rotation of vehicles between local and country tripsContinuously monitor vehicles via C-Track monitoring
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