If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.DSV - Global transport and logisticsIn 1976, ten independent hauliers joined forces and founded DSV in Denmark.
Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics.
Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods.
We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world.
Our reach is global yet our presence is local and close to our customers.
Read more at www.dsv.comLocation: Kempton ParkJob Posting Title: Logistics CoordinatorTime Type: Logistics CoordinatorBASIC MINIMUM REQUIREMENTS FOR THIS ROLERelevant Tertiary Qualification in Logistics, Supply Chain Management, Transport management - advantagesAdditional Computer SkillsProficient in Excel/PowerPoint for data management and reportingJob-related Requirements2-5 years relevant experience in:Retail / Logistics industry (Transportation Role)Supply chain environment.Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment.Transporter service level managementKey Skills:Intricate understanding of synergies to be able to achieve the best output between the warehouse & transporter as per the clients' requirements/KPIExtensive knowledge of Inbound, Outbound and Return processes and workflows including transportation requirements (Warehouse/Transport)Sound and proven skills in Organizing, Directing, Controlling & Monitoring.Ability to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.Good understanding of domestic and cross border/international transport requirementsFocus on compliance levels with regards to documentation and export & import controlsGood interpersonal skills for client account management.Ability to build and maintain strong relationships with customers (internally & externally)Ability to handle conflict on a tactical and operational level.Effective communication with all levels of management.Punctuality and good time management skills.Good understanding of MRP management principles.Very good analytical skills, and ability to think logically.Ability to work under pressure.Assertive and forward-thinking.Pro-active solution driven/orientated.Self-Motivated and responsible.Attention to detail and sense of urgency.ADDED ADVANTAGES FOR THIS ROLERetail experience & understandingExposure to strategic clients and communication channelsExcellent reporting skillsMAIN PURPOSE OF THE ROLEThis role will be responsible for the management, support and coordination of all transporters information and deliverables to ensure the customers service levels are met.Transporters deliverables / SLA managementReporting to relevant stakeholdersCo-ordinating/Consolidating all the information from various transporters in a presentable manner.Invoice management and execution.Build and maintain a strong business partnership with the existing customers & transporters.Identify value-adding opportunities to improve current processes and deliverables as per the client contract.Overall service and development within the transportation spaceEnsure compliance with regards to documentation and export & import controlsProactively driven to identify, action, and manage on deliverables.Maintain various reports in line with KPI and contractual obligations.Complete daily system checks to ensure all data to and from the transporters system is working.Daily team meetings with various stakeholders, aligned to client and transportation deliverables.Ensure client queries are managed daily and necessary escalation and issue resolution is addressed within KPISupport in creating and maintaining processes, SOP's, Work Instructions etc.Training and rollout of change management processesEnsure ongoing performance measurement, systems and metrics are used and in line to service excellence and client centricityMaintain clear and consistent communication within operation and between the warehouse, transporter and client.Consistently review data to identify areas of improvement to support the overall services and development of the transportation product.Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted.
Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful.
Strictly fair and non-discriminatory selection procedures will be followed.
We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups.
Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV's Employment Equity plans.
DSV reserves the right to defer or close a vacancy at any time.
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