Lodge Manager - Prestigious Private Game Lodge - Hoedspruit
Synopsis:
Our client, a prestigious private game lodge in the heart of Limpopo, is seeking a dynamic and experienced Lodge Manager to assist in the day-to-day operations. The successful candidate will ensure the smooth, efficient, and profitable running of all departments while maintaining the highest standards of service and guest satisfaction. If you are passionate about hospitality management and have a strong background in lodge operations, this is an excellent opportunity to grow your career in a vibrant and scenic environment.
Description:
The Lodge Manager will work closely with the General Manager, playing a key role in overseeing the lodge's daily functions and ensuring optimal performance across all departments. This position demands a proactive and service-oriented individual who can lead a team and drive operational excellence in hospitality services, customer satisfaction, and business profitability.
Key Responsibilities:
Support the General Manager in all aspects of the lodge's operations, including financial planning, human resources, food and beverage management, and rooms division.
Ensure all departments are running efficiently, meeting high productivity levels and maintaining the lodge's quality standards.
Lead daily meetings and communicate initiatives from senior management to staff.
Analyze, develop, and implement policies and procedures to improve operational effectiveness and guest satisfaction.
Assist with budgeting, business plans, and identifying new profit opportunities while mitigating potential risks.
Act as a liaison between the lodge's staff and management, resolving any internal or external grievances.
Monitor staff performance, conduct regular performance reviews, and enhance employee productivity through development and motivational techniques.
Continuously research and implement ways to improve lodge operations while preserving the property's high standards of service.
Minimum Requirements:
Grade 12 certificate
Relevant tertiary qualification in Hospitality, Tourism, or Business Management (NQF 6 level)
2-3 years of experience in a Lodge Manager or Senior Management position
Experience in finance, human resources, food and beverage, and/or rooms division is essential
Proven management and supervisory skills, with a focus on team leadership
Excellent problem-solving, judgment, and decision-making abilities
Strong business acumen with strategic leadership capabilities
Exceptional written and verbal communication skills
Resilience and the ability to work well under pressure
Competencies:
High customer service orientation
Strong interpersonal and relationship-building skills
Excellent negotiation, influencing, and networking abilities
Ability to drive performance and continuously seek improvement opportunities
Please Note:
Only candidates who meet the minimum requirements will be considered.
If you have not been contacted within one week of the closing date, please consider your application unsuccessful.
Preference will be given to individuals meeting the client's employment equity targets.
If you are ready to take on an exciting leadership role and contribute to the success of a world-class lodge, apply today!
