Lodge Manager Hluhluwe

A 5-star lodge near Hluhluwe is recruiting an experienced Lodge Manager with 5-star LODGE experience. This is a live-in position. Experience required: Minimum 3 years relevant camp management experience Experience in the service industry especially in dealing with guests and staff Hospitality qualification The surrounding communities The country A valid unendorsed SA drivers license is essential Duties include: Prepare welcome and departure notes for guests Check guests in during the day and manage dietaries, children, or any other special requests Implement and follow the BOPs Host guests during the day Ensure that all products that encounter the guest are consistently of the correct standard Check set-ups for breakfast, lunch and dinner Make sure the main area is always tidy and styled to the BOPs Host guests at mealtimes and check the smooth running of service from the kitchen and waiters Check guests out and do daily room checks Work closely with waiters and HODs to maintain a high service standard Assist in any other departments as and when required Provide superior service and quality to guests Manage bar orders Manage staff, staff timebooks, performance and other HC related