Lodge Anchor And Field Guide

Lodge Anchor Responsibilities: As the Lodge Anchor, you will be a versatile backup for three key roles during leave cycles: Camp Manager, Reception, and Admin Manager. Your duties will rotate every two weeks within a six-week cycle and will include: Reception Duties: Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices. Camp Manager Duties: Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting. Admin Manager Duties: Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software). Minimum Requirements for Lodge Anchor: Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook). Knowledge of Pastel & Res Request is advantageous. Excellent interpersonal skills for both guest and staff interactions. Minimum of 4 years experience in hospitality management, preferably in a bush lodge environment. 5-star hospitality experience is ideal. Valid drivers license. Full Trails Guide Responsibilities: As the Full Trails Guide, you will lead engaging and informative bush tours, ensuring an exceptional guest experience in wildlife and environmental education. Minimum Requirements for Full Trails Guide: FGASA Level 2 and Full Trails Guide certification. DEAT registered. Valid First Aid and Advanced Rifle Handling certifications. Strong interpersonal skills for guest and staff interactions. Minimum of 4 years experience in hospitality, with bush lodge experience preferred. 5-star hospitality experience is ideal. Valid drivers license and PDP.