Lodge Anchor And Field Guide

Lodge Anchor Responsibilities:As the Lodge Anchor, you will be a versatile backup for three key roles during leave cycles: Camp Manager, Reception, and Admin Manager. Your duties will rotate every two weeks within a six-week cycle and will include:Reception Duties: Check-ins/check-outs, daily reception operations, arranging transfers and guest trips, and creating accurate guest invoices.Camp Manager Duties: Hosting guests, managing housekeepers and butlers, overseeing room checks, room orientation, and bush banqueting.Admin Manager Duties: Handling creditors, payroll administration, and using Res Request (experience preferred but not essential if familiar with other hotel management software).Minimum Requirements for Lodge Anchor:Strong administrative skills and proficiency in MS Office (Word, Excel, Outlook).Knowledge of Pastel & Res Request is advantageous.Excellent interpersonal skills for both guest and staff interactions.Minimum of 4 years experience in hospitality management, preferably in a bush lodge environment.5-star hospitality experience is ideal.Valid drivers license.Full Trails Guide Responsibilities:As the Full Trails Guide, you will lead engaging and informative bush tours, ensuring an exceptional guest experience in wildlife and environmental education.Minimum Requirements for Full Trails Guide:FGASA Level 2 and Full Trails Guide certification.DEAT registered.Valid First Aid and Advanced Rifle Handling certifications.Strong interpersonal skills for guest and staff interactions.Minimum of 4 years experience in hospitality, with bush lodge experience preferred.5-star hospitality experience is ideal.Valid drivers license and PDP.