About Ekco
Founded in 2016, Ekco is now one of the fastest growing cloud solution providers in Europe! We specialise in enabling companies to progress along the path of cloud maturity, managing transformation and driving better outcomes from our clients' existing technology investments.
In a few words, we take businesses to the cloud and back! We have over 1000 highly talented and supportive colleagues (and counting) across a number of regional offices in the UK, Benelux & Ireland.
The Role
You will be responsible for supporting the team with effective provisioning, installation/configuration, operation, and maintenance of systems hardware, software, and related infrastructure. You will manage our busy Support Desk, ensuring all tickets are responded to within SLA, and liaise with different members of the team to schedule and troubleshoot client support issues and tasks. The role will also involve supporting project teams with technical issues and working with the technical team on various support tasks, projects, and internal system administration tasks.
You will be working on internal and customer-facing systems, which include high-profile clients with 24/7 business-critical infrastructure.
Requirements:
Web and Database Server stacks (Linux, Apache, Nginx, MySQL, PHP)
Linux Administration & Scripting experience with Open Source technologies
Revision Control Systems such as Git and SVN
Network Experience – Familiarity with Firewalls, Load Balancers
Experience with Internet technologies – DNS, IP Addressing Schemes
Fundamental understanding of networking and the TCP/IP stack
Appreciation for high uptime and 24/7 critical business infrastructure
Bonus points if you have/are:
Familiarity with virtualisation platforms, including VMware and KVM
Familiarity with networking hardware, specifically Cisco
Familiarity with storage arrays and RAID
Any experience of automation and DevOps
Familiarity with Cloud Platforms, such as AWS
Why Ekco?
Microsoft's 2023 Rising Star Security Partner of the year, VMware & Veeam top partner status, and ranked as 4th fastest growing technology company in the Deloitte Fast50 Awards. Ekco is committed to cultivating an environment that promotes diversity, equality, inclusion, and belonging. We recognise the value of internal mobility and encourage opportunities for internal development & progression. Flexible working with a family-friendly focus is at the core of our company values.
Benefits:
Time off - 25 days leave + public holidays
x1 day Birthday leave per year
Company Pension Scheme (employer contribution 5%) + flexible salary sacrifice
Employee Assistance Programme (EAP) - access to dedicated mental health, emotional wellbeing, and general advice
Private Medical Healthcare with Bupa (post probation)
Discounted Dental Insurance with Bupa (via salary sacrifice)
Regular EkcoEats socials - monthly lunch in the office for all
EkcOlympics - a global activity for fun!
Learning & development - Unlimited access to Udemy learning platform
A lot of responsibilities & opportunities to grow (also internationally)
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