Main purpose of job: To effectively manage & control the movement of cargo from the designated origin to the prescribed destination in-line with the clients instructions & requirements whilst adhering to company policies, procedures & requirements. Key Job Functions: Ensure that operational files are handled in accordance to the various process flows. Ensure the highest levels of customer service at all times and attend to clients requests and queries promptly. Liaise with client / supplier effectively throughout shipment Sourcing of vehicles to for fill customers requirements Monitor Trucks on route proactive by chasing up overdue trucks and elevate long overdue vehicles to management Assist clients with any queries related to operations and documentary requirements needed to successfully facilitate the transport process. Monitor orders placed until such time as the goods have been confirmed as Stacked or delivered constantly keeping the client updated on the progress. Forward a transport booking order to the contracted haulier stipulating the collection and delivery locations, OOG and hazardous details (if applicable), and the agreed rate as well as any special requirements. Ensure that all relevant hazardous documentation is arranged prior to effecting transport of the material (viz. MSDS, trem cards, dangerous goods declaration, labels, placards, etc.) Arrange for the cargo to be delivered in accordance with the clients clearing instructions/requirements. Ensure the transport is executed properly and cargo is delivered on time Invoicing Status Reports Keeping system up to date in real time Suppliers invoicing processed Ensure that the proof of delivery and acquittal (where applicable) is received from the nominated haulier for all loads conducted on behalf of customers within the relevant KPI time frame Inherent Key Requirements of the job: Education : Grade 12 Diploma: Logistics Management, Supply Chain Management or relevant degree Experience : Minimum 2-3 years experience working in the freight / logistics industry. Dangerous/ Hazardous Goods knowledge Invoicing experience Break bulk Experience Knowledge of outskirt areas in RSA Intermediate Excel experience Skills : Must be fluent in English and Afrikaans High level of computer literacy in MS Office Suite High level of numeracy Excellent communication oral and verbal Excellent interpersonal skills
