Life Center Operator

Job descriptionDUTIESTechnical Call Centre Operations as per TrainingClient interfacing-professional and informed.Alarm Management, Response and Escalation as per TrainingRemote Technical Assistance as per Training.Where required, fault finding and fault rectification on site.Camera Operations ManagementInterval based scanning and report based on required scheduleEscalation where required.Data Centre Operations:Procedures enactment as per training (access on reference, permission, etc.)Access Control and Restriction as per schedule.Vetting of Method Statements as per trainingCreation of Method Statements as per Training.Risk identification in access ref requests as per training.Where required, goods receiving and signing for deliveries for the DC.Enforcement of DC code on persons entering DC as per training.Shift reporting as per trainingEmergency Operating Procedures when required as per training.Ad Hoc drawing creation and validation as per training and standards.Drawing and SLD variation identification and updatesAll procedures to be IS09000 and ISO27000