Job Title: License Plate Recognition (LPR) Junior Analyst
Location: Fidelity Business Intelligence Centre – Helderkruin Head Office
Employment Type: Full-time
Job Summary:
The LPR Control Room Monitor is responsible for overseeing and managing the live feed from License Plate Recognition systems in a control room environment. This role involves monitoring real-time data and alerts, ensuring accurate identification of vehicles, and coordinating responses to flagged incidents.
Key Responsibilities: Real-Time Monitoring:Monitor live LPR system feeds to identify and respond to flagged vehicles.Verify system-generated alerts and escalate issues to security or management teams, as necessary.Incident Management:Log and report incidents involving flagged license plates, including detailed time-stamped records.Coordinate with security personnel and law enforcement teams to address incidents promptly.System Operations:Ensure the continuous functionality of LPR cameras and control room equipment during shifts.Perform routine system checks and report any technical issues to the IT or maintenance team.Data Accuracy and Analysis:Cross-check LPR data for accuracy and consistency with established protocols.Assist in preparing reports or summaries based on system data and incident logs.Compliance and Security:Adhere to data protection and privacy regulations in handling license plate and vehicle data.Maintain confidentiality and secure management of all system information.Qualifications and Skills: Education: PSIRA Grade ATechnical Skills:Familiarity with LPR systems and related control room technologies (minimum 3-years experience)Basic knowledge of computer systems, monitoring software, and data entry.Key Competencies:Strong attention to detail and ability to work in a focused environment.Effective communication skills for coordinating with teams and reporting incidents.Ability to handle high-pressure situations and make quick, informed decisions.Communication:Excellent English communication skills for effective interaction. Clear articulation, proper grammar, and an extensive vocabulary.Experience: Previous experience in surveillance, security monitoring, or a related field is advantageous.Work Environment: Based in a secure control room with rotating shifts, including nights, weekends, and holidays as required.May involve extended periods of sitting and monitoring multiple screens.
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