Job Description
The successful candidate will be involved in the on-going administration of legal and compliance procedures and controls, together with the development/enhancement thereof. The individual will be based at Motus Mobility Solutions and will assist the Head of Legal, Compliance and Company Secretariat with audits, investigations, quarterly compliance reports, and monitoring FAIS Fit and Proper requirements through a shared services legal and compliance function for the division.
Position Overview
Specific Role Responsibilities
COMPLIANCE
Support to the Head of Legal, Compliance and Company Secretariat:
Guidance and support to all FSPs and business areas
Completion of monthly/quarterly compliance reviews/audits
Regulatory and Compliance administration
Maintenance of Regulatory Universe
Track resolution and report compliance breaches
Maintaining of the competence register and representative registers for each FSP
Attend to profile changes in respect of each FSP
Maintain copies of insurance (PI cover) and documentation for the FSPs
Attend to the renewal of insurance policies
Ensure that the FSPs maintain the required levels of PI/IGF cover as per the legislative requirements
COMPLAINTS MANAGEMENT AND SPECIAL INVESTIGATIONS
Monthly audit results (statistics)
Follow-up on problematic areas identified during monthly and quarterly audits
Assist management where required in complaint resolutions/investigations
Attend to the administration of Regulator and Ombud complaints
Assistance with ad hoc complaints investigations
TRAINING AND ACCREDITATION MANAGEMENT
Compliance training and follow-up on key issues
Ensure CPD; COB; Product training and regulatory training is completed by the required people
Qualifications and Experience
Minimum Grade 12 / Matric
RE5
FAIS approved qualification
Legal qualification an advantage
Call Centre Compliance experience
Financial services background incl. direct exposure to financial legislation
Minimum of 3 years' experience within Financial Services or Insurance
Knowledge in Compliance with a focus on TCF, POPI, CPA, FAIS, FICA and Insurance legislation will be an advantage
Interpersonal skills and strong character
Skills and Personal Attributes
Solutions driven
Attention to detail
Energetic
Ability to work under pressure
Team player
Accuracy
Honesty
Reliability
Integrity
Self-discipline
Highly self-motivated
Confident
Good communication skills at all levels within the organisation
Ability to effectively handle challenging situations
Business initiative
Strong administrative skills
Clean credit and criminal records
Own and live up to the Company values
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