Desired Experience & QualificationThe Employer: Fleet Leasing/Fleet Management Solutions with the Head Office based in Isando.EE: African Applicants only as per employers EE policy/requirementsPosition: Executive Leasing OperationsLocation: Gauteng East RandBasic salary plus benefits and full company car benefitsJob Purpose: To lead the leasing operations function within the company, setting the future business growth vision and ensuring all direct and indirect resources are in place optimally aligned and further enhanced to ensure that the overall business goals are achieved. Strategically grow the business and improve its competitive advantage by building appropriate, innovative and customer centric solutions for customers; while providing leadership to the teams on how to continuously improve processes and customer experience. Drive cost efficiencies through the value chain to maximise profitability.RequirementsCompleted Matric or equivalentNQF Level 8 Qualification in Finance/Economics/Business Management/Entrepreneurial/LogisticsNQF Level 9 Qualification in Business Management/Leadership or CA(SA) (Advantage)Legal requirements: Six Sigma (Black Belt) – (Advantage)8-10 years' Experience in Fleet Management or Financial Services5+ years' Experience in a Senior Management Position5+ Years Experience in an Executive Position in a similar organization (Advantage)Key Performance Area / Main OutputDevelop and Implement Leasing Operation StrategyAnalyse the company's strategy and business plan to determine the relevant deliverables for Leasing Operations. Develop the Leasing Operations strategy from the company's strategy with an emphasis on:Global leasing trendsTelematics and Driver ManagementOptimisation of profit marginsTypes of vehiclesReleases of vehicles into the marketCustomer SolutionsDefine the strategic objectives, measures, and targets for Leasing Operations according to the group strategy. Identify and secure the appropriate resources for the management of Leasing Operations including physical resources, financial resources, suppliers, business partners, and strategic stakeholders.Monitor and measure the performance consistently according to the metrics agreed upon in the SLAs.Manage Leasing OperationsDefine the objectives for Leasing Operations in accordance with the divisional strategy. Develop and implement performance indicators for each department in the Leasing Operations. Develop and implement SLA's and OLA's in collaboration with the relevant role players served by the Leasing Operations.Manage Human ResourcesDetermine the human resource requirements, permanent and contractors, according to the expected deliverables. Track and monitor performance according to policies and procedures and performance planning documentation.Develop BusinessAnalyse the global market to determine trends, products and services provided by leasing operations. Identify possible gaps in the current product and service portfolio and develop new products/services in collaboration with the relevant role players.Manage RiskIdentify possible risks during execution of outputs and conduct investigations to determine the nature and extent of the risk. Document the risk minimising actions and develop new procedures as necessary.Manage Customer ServiceIdentify the elements of customer behaviour in terms of trends, needs and requirements. Manage the analysis of customer behaviour to ensure that the appropriate customer service can be provided.Manage BudgetCompile the comprehensive budget indicating the financial requirements of each element according to the budgeting guidelines. Monitor the expenditure and revenue against the budget and ensure that spending occurs within the budgetary restrictions.Package & RemunerationMarket related
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