Introduction
Provide administrative and co-ordination support to the learning & Organisational Development (OD) function. To support the SDF, learning & OD consultants in all logistical arrangement for training and OD.
Role Purpose
Provide administrative and co-ordination support to the learning & Organisational Development (OD) function. To support the SDF, learning & OD consultants in all logistical arrangement for training and OD.
Requirements
Minimum Diploma (NQF level 6) in human resources, learning and development and related
At least 1-2 years in a learning and development or HR environment
At least 1-2 years administrative experience in an insurance or financial services environment
Duties & Responsibilities
LD & OD administration
Conduct thorough training needs analysis
Schedule training interventions according to training calendar
Assist in LD & OD coordination and monthly reporting
Manage room bookings, catering and facilities requirements
Coordinate onboarding processes for new employees
Coordinate with HR teams and business stakeholders to collate information required for skills development reporting and administration
Support the GR SDF in fulfilment of the requirements of the National Skills Development Strategy (NSDS) and INSETA sector skills plan (SSP) by collaborating with the HR team to accurately record and maintain supporting documentation
Support and track the implementation of the WSP monthly to ensure the continued measurement and achievement of the plan
Support the Guardrisk SDF to build quality relationship with the divisional Skills Development Facilitators, INSETA, service providers and other stakeholders
Accurately capture information on templates and systems to ensure data is readily available and enables GR SDF principles
Ensure all documentation complies with the requirements of the Skills Development Act, Skills Development Levies Act, INSETA, and other regulative bodies and legislation
Provide authoritative, expertise and advice to clients and stakeholders
Build and maintain relationships with clients and internal and external stakeholders
Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed
Make recommendations to improve client service and fair treatment of clients within area of responsibility
Develop and maintain productive and collaborative working relationships with peers and stakeholders
Positively influence and participate in change initiatives
Continuously develop own expertise in terms of professional, industry and legislation knowledge
Contribute to continuous innovation through the development, sharing and implementation of new ideas
Identify solutions to enhance cost effectiveness and increase operational efficiency
Manage financial and other company resources under your control with due respect
Competencies
Good planning and organisation skills
Good communication skills
Attention to detail
Collaborative
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