REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us.
North Highland is the world's leading change and transformation consultancy. Simply put, we make change happen like no one else and we're on the hunt for a Learning & Development Specialist in our South Africa office. HOW WILL YOU MAKE CHANGE HAPPEN?The Talent Development team is looking for a conscientious, energetic, detail-oriented Specialist to do more than just support the day-to-day operations of the team. They will work hand-in-hand with the TD team to schedule, organize, coordinate, and execute workshops and training events. The ideal candidate should be extremely organized and can manage multiple stakeholders, vendors, and processes at the same time. Given the importance of this role, we are looking for a professional who knows how to keep cool under pressure, while still having fun, and contribute to the North Highland culture.
You'll be working alongside other changemakers in our firm to elevate brand awareness and engagement through our owned social channels, integrated campaign support, and employee advocacy programs.
THIS ROLE WILL CONSIST OF:Training CoordinationSchedule and execute training events across multiple offices several months in advance.Manage inventory of training materials, physical and digital, and be responsible for providing the required materials to training leads and facilitators.Send out invitations and track attendance for training events.Manage contracts, invoices, and logistics for external vendors.General AdministrationMaintain eLearning courses in the Learning Management System e.g. adding/updating courses, ensuring proper tagging.Run reports tracking attendance and assessment metrics.Manage and help in maintaining team processes.Track and allocate Talent Development invoices and expenses.Communicate with internal teams and consultants to help answer questions and identify opportunities for improvement.IDEALLY, WE'D LIKE:Superior knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).Customer service-oriented approach and natural ability to be part of the team.Outstanding verbal and written communication skills and natural ability to establish trust and credibility.Comfortable with ambiguity and able to work both autonomously and in collaboration.Impeccable organizational and project management skills; ability to meet deadlines.Resourceful and able to proactively anticipate needs and provide solutions.Follow through on action items and keep the team informed of progress.Comfortable working in a fast-paced environment.Extensive experience with web-based tools and the internet.Ability to interact with all levels across the Firm.Preferred SkillsBachelor's Degree or equivalent experience.Learning Management System (specifically Cornerstone).Webinar technology (specifically Zoom).eLearning products (Camtasia and/or Articulate) a plus.Past Learning & Development/Training experience.Past event planning experience.EXPECTATIONS:Productivity – completes all work within the expected timeframe.Accuracy of Work – completes all work in an accurate manner with few, if any, mistakes (especially with data).Business Acumen – demonstrates capacity to operate role in line with the business needs, requirements, and changes.Relationship Management – forms and maximizes relationships with business partners through effective and timely communication, responsiveness, knowledge share, and a solution-oriented approach.Communication – provides clear messaging through emails, NH Weekly updates, power point presentations, etc. to inform and influence the business.Cultural Awareness – demonstrates and utilizes an awareness of our culture and how data impacts, informs, and influences our culture.TRANSFORMING CLIENTS. TRANSFORMING CAREERS. Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here's how we make it happen:
Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we'll help you nurture and develop every step of the way.People-first, and then some. Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title.Make your own change happen. With us, your curiosity and creativity know no bounds. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike.READY TO MAKE CHANGE HAPPEN?North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It's how lasting progress is made. With our blend of workforce, customer, and operational expertise, we're recognized as the world's leading transformation consultancy.
Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.
North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.
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