Learning Consultant (Instructional Designer)We are looking for an experienced Instructional Designer with knowledge of Vyond, Story Line Articulate, Adobe Suite and Microsoft Suite.
Key Responsibilities: Strong knowledge in Consulting and Project Management.Agile Project Management.Designing and Creating Content.Consulting background.Experience in Facilitating, Training and Coaching.Facilitating to Frontline and Consulting across the business.Designing of Learning Material for E-Learning.Knowledge of the 6D's methodology (Define, Design, Deliver, Drive, Deploy, Document).Experience in Story Boarding.Designing Leadership programmes.Evaluate the effectiveness of learning solutions.Administering of Bursaries, Learnerships and External Learning Programs.Project Management experience.Providing support to the Learning Architecture.Responsible for the end to end process of learning management, including defining, designing, delivering, driving, deploying and documenting learning interventions in partnership with Line and aligned to business and talent requirements in a business unit.Analyse, record and measure impact based on defined outcomes and success criteria post the learning intervention.Prepare management reports and compliance reports to report return on investment. Use information as input to define process where relevant.Manage the certification process.Comply with governance in terms of legislative and audit requirements. Ensure alignment to FirstRand QMS and governance model.Consult with relevant stakeholders to understand business requirements. Identify collaboration opportunities, IT integration points, value add and expected behaviors, performance drivers and results. Contract with business on proposed solution and define accountabilities.Engage with the relevant stakeholders to ensure context support and desired behavioral change.Put support structures in place and assess workplace application. Reinforce learning experience with a focus on business and assist employee and line manager with alignment to relevant people practices.Specify program outcomes (including expected results and application for performance improvement), conduct research, define learning experience including workplace application, draft curriculum and course design (internal/outsourced) and create learning content, calculate cost, allocate resources, develop marketing and communication plans.Provide continuous support to learner, manager and facilitator. Engage with the learner's manager and elicit feedback.Check in on program progress and goal alignment and ensure acquisition of competence. Drive learning transfer.Facilitate learning and development solutions across the 6 D's Methodology (Define, Design, Deliver, Drive, Deploy, Document) through the most appropriate method (in-classroom training, e-learning, on the job training and self-study).Ensure alignment of training spend to key business strategic imperatives in accordance with the talent management strategy.Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SMEs, centre of excellence, learning and development community and senior management.Manage development to increase competencies of self.Prepare lesson plans, tools and applications to support the learners. Co-ordinate the relevant logistics to execute the intervention. Facilitate the program and drive for active learning.Deliver the program with measurable impact.Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions.Qualifications: Degree in Business Administration.HR Qualification.NQF Level 8.National Diploma: Occupationally Directed Education, Training & Development Practices (ODETDP).Note: All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
About UsServing retail and commercial customers, FNB is so much more than a bank, offering life and short-term insurance, innovative savings and investment products, and a digital universe of solutions that help customers navigate challenges and opportunities of everyday life. It has a market-leading app and a globally recognised rewards system in eBucks. FNB has won multiple awards, including the Strongest Banking Brand in the World in the Brand Finance Banking 500 2023 report. FNB represents multiple opportunities for you to build an exciting and rewarding career, especially if you want to change people's lives in an authentic, profound and sustainable way.
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