Leads Coordinator

Job Title: Leads CoordinatorJob Description:The role of the Leads Coordinator & Administrator is crucial in supporting the Leasing team at Inospace. This position is responsible for efficiently managing client leads, streamlining administrative tasks, and driving client renewals.Key Responsibilities:Lead Management: The primary contact for all client inquiries, ensuring a professional and timely response through phone, email, and CRM systems.Lead Qualification: Qualify leads based on client needs, ensuring they align with Inospace's offerings and priorities.Data Entry and CRM Management: Maintain accurate and updated records for all client leads, ensuring CRM data integrity.Reporting: Create weekly and monthly reports on lead volume, conversion rates, and other metrics, using insights to recommend improvements.Administrative Support: Assist in preparing lease documentation, coordinating viewings, and ensuring client communication is clear and consistent.Custodian of Lease Renewals: Track and manage the lease renewal process, coordinating with clients to facilitate timely renewals and avoid disruptions.Requirements:Must be a South African CitizenProven experience in real estate or leasing administrationExceptional communication skills with a client-centered approachProficiency in CRM systems and Microsoft Office, especially ExcelAbility to maintain high standards of accuracy and client service
#J-18808-Ljbffr