Opportunity: Admin Clerk-Data Capturer (Central Region) at Lancet LabsLancet Labs is seeking a highly qualified candidate for the role of Admin Clerk-Data Capturer in the Central Region. This pivotal position demands exceptional accuracy and efficiency in data management.Key Responsibilities:Accurate Data Capturing: Ensure meticulous entry of patient information and medical aid details from Dr's report forms to guarantee precise processing.Timely Data Management: Capture data promptly to maintain the highest quality outputs.Resource Management: Order and manage stationery to ensure an uninterrupted workflow.Switchboard Assistance: Support switchboard operations for seamless functionality.Patient Registration: Log patient registration forms into the computerized database as per SOPs, ensuring reliability in patient results.Specimen Dispatch and Monitoring: Oversee the dispatch and progress of specimens for processing, adhering to standard operating procedures, and ensuring timely delivery of reports.Administrative Support: Address and resolve administrative queries and customer complaints swiftly.Courier Tracking: Monitor specimen delivery by couriers, ensuring timely processing and result delivery.Process Improvement: Identify and resolve bottlenecks in pre-analytical processes.Housekeeping: Maintain cleanliness and prepare equipment according to SOPs.Stock Management: Monitor and order stock to ensure availability of necessary materials.Customer Interaction: Uphold principles of customer care, maintaining professional and ethical interactions.Reception Management: Manage the reception area, direct clients, and provide relevant information while delivering excellent customer service.Cash Handling: Handle patient payments and ensure banking procedures are followed.Incident Reporting: Log customer complaints and problems, and action tasks on the laboratory information management system in compliance with organizational policy.Uniform Protocols: Adhere to Lancet's uniform standards and protocols.Specimen Storage: Ensure specimens are electronically scanned for easy access.Equipment Maintenance: Perform maintenance on laboratory equipment to ensure optimal functionality.Waste Management: Follow waste removal policies and procedures.Training: Facilitate training for new staff and maintain training records for continuous development.Qualifications and Skills:Education: Grade 12 or relevant NQF level 4 qualification.Experience: 0-1 years of relevant working experience.Technical Skills: Computer literacy, knowledge of laboratory information systems, and understanding of organizational policies and procedures.Interpersonal Skills: Ability to cope with nervous or distressed patients, work under pressure, and function as part of a team.Personal Attributes: Attention to detail, excellent communication, confidentiality, customer orientation, empathy, flexibility, interpersonal skills, adherence to rules, business numeracy, and resilience.Compensation:Competitive, based on qualifications and experience.Lancet Labs is dedicated to creating a safe environment for employees, patients, clients, visitors, and the public. Vaccination is a crucial component of our safety strategy. All applicants must present a valid certificate of full COVID-19 vaccination status and agree to comply with booster vaccinations as per national policy changes.Embrace the opportunity to join Lancet Labs, where your precision and dedication to quality will make a significant impact.
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