Laboratory Technician

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
YOUR ROLE Standardize and develop new test methods leveraging a wide range of analytical test methods (destructive/non-destructive testing) Leverage customer feedback to drive optimization in customer service and testing processes Track and manage test reports in the LIM system leveraging electronic laboratory notebooks (ELN) Provide peer review on ELN test data and LIM data entry for colleagues Participate in test standard validations, training others (e.g. lab personal, marketing, sales) and internal presentations Apply consultative skills when interacting with customers to build trust and transparency in managing their incidents Participate in customer presentations and consult them on best-practices applied in the respective field Communicate with and consult AE field roles, KAMs, project teams and customers Lead internal and external technical requests and projects Ensure laboratory and application equipment are calibrated and safety checked in compliance with local regulations Support and ensure completion of Root Cause Analysis and Corrective Action Plan on customer and overall product performance complaints
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