Laboratory Manager: Peripheral LaboratoryAt Lancet Laboratories, we recognize that results are achieved through attracting, developing, and retaining the best people. We support equal opportunity progress and believe that people are key to accomplishing our strategic goals.We have an opportunity for aLaboratory Manager: Peripheral Laboratory based inMafikeng. To manage a laboratory to ensure achievement of a cost-effective and high-quality service in line with client needs and organizational objectives.Duties & ResponsibilitiesAssists with management of staff including recruitment, motivation, development, and disciplining of staff where necessary to ensure that operational objectives are achieved.Monitors the implementation of service levels and quality standards, ISO 9000, 15189, and lean processes in accordance with the principles of Good Laboratory Practice, SANAS accreditation requirements, quality assurance including quality control, health and safety, standard operating procedures, turn-around time targets, and service level agreements with clients, to ensure that the laboratory is constantly able to deliver a high quality, cost-effective, and safe service.Implements and maintains laboratory accreditation, including preparation for audits, maintenance of current status, document updates, and scope of approved tests, to ensure that accreditation is achieved or obtained in line with organizational objectives.Monitors the maintenance and calibration of the equipment used in the laboratory to ensure that it is operating efficiently and providing accurate results.Provides input into evaluation and validations of new equipment and methods to ensure standardization and continuous technological advancement.Oversees asset management and procurement of goods to ensure the most effective utilization of resources, optimization of stock levels, and cost containment.Generates management reports as required to monitor work and performance status of the laboratory and takes corrective action when required.Performs investigations into and resolution of customer complaints to ensure a positive image of the organization by clients and patients and to promote the services of Lancet Laboratories.Oversees and monitors training, seminars, and participation in continuing professional development (CPD) activities to ensure that laboratory staff continuously update their knowledge and skills as well as comply with professional registration requirements.Oversees and performs on-site training of laboratory staff, interns, students, medical colleagues, and associated health workers to ensure that they are competent in various laboratory techniques, processes, and systems.Adheres to professional conduct requirements in line with organizational policy and relevant professional body ethical standards and monitors compliance of own employees in this regard.Performs the role of a medical technologist as required in accordance with operational needs.Desired Experience & QualificationQualifications required:National diploma in Biomedical Technology or BSc Medical Laboratory ScienceRegistration in relevant discipline with HPCSAExperience:Anatomy, physiology, and medical terminology relevant to medical pathologyLaboratory information systemsLaboratory standards operating procedures and processesMedical ethical guidelines in the medical pathology fieldsOrganizational policy proceduresAccountabilityAbility to work in a pressured environmentCustomer OrientationLateral thinkingPlanning and organizingSelf-managementAbility to handle sensitive and confidential informationPackage & RemunerationMarket RelatedMedical, Health & Social Care
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