KYC Analyst - Managed Services (Night Shift 22:00 - 06:00)Cape TownSalary: ZAR 200000 - 300000We are a rapidly scaling, regulated fund services and technology (fintech) company. Our vision is to be the trusted hub of the private markets, allowing investors to authenticate once across all of their private equity investments. We deliver efficiently, accurately and on time through our web platform which we develop in-house.The KYC Analyst – Managed Services is responsible for the review of KYC profiles, addressing questions relating to KYC practices and requirements, and maintaining excellent client relationships.Responsibilities & KPIsPeopleActively encourage a positive culture of continuous improvement through new ideas.Be collaborative, approachable and respectful with your team members and all IDR staff.Interact with clients, lawyers, investors, and administrators effectively and professionally.ProcessPerform reviews of KYC Profiles in collaboration with the MLRO and senior colleagues.Ensure that all activity reflects a defined process and is undertaken within its parameters.Build and maintain excellent client relationships ensuring smooth delivery of the Managed KYC service.Confidently address questions on the standard and scope of KYC provided to parties on behalf of our clients.Engage in regular communications with service users to ensure successful client outcomes.The SystemMaximize the use of technology in all processes in order to control risk and improve efficiency.Navigate efficiently around IDR in support of your duties.Suggest technology improvements in pursuit of efficiency.Experience and KnowledgeExperience working with internal or external clients.Knowledge of KYC/ Due Diligence and an understanding of complex structures in the Fund world.Prior experience in the Finance Industry advantageous.Candidate RequirementsThe successful candidate will:Efficiently process reviews.Understand the importance of teamwork.Be part of a competent and knowledgeable team who meet or exceed clear metrics.Continuously improve systems and processes that are understood by all staff.About youWe are one global team that lives by our culture and demonstrates IDR's values in everything we do. We hire people that show:Proactive and organised with an ability to work efficiently and accurately.Excellent communication skills - Fluent spoken and written English.Methodical approach, with an organised outlook on work.Self-starter capabilities and able to work with minimal supervision.Competence and knowledge. Someone who understands both systems and processes.Passionate and outgoing, high energy with a love for working with people.Stimulated by building new relationships and maintaining existing ones.A confident manner and the ability to communicate with clients effectively.
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