Our client is seeking a dedicated and proactive Key Accounts Representative to manage and grow their key accounts within the factory sector.
The ideal candidate will have a strong background in sales, account management, and relationship building, with experience in the FMCG sector being advantageous.
The successful candidate will report directly to the National Sales Manager - Factories.
Responsibilities: Client Relationship Management: Present and sell company products and services to current and potential clients according to budget requirements.
Build and maintain strong relationships with key accounts, ensuring service effectiveness and client satisfaction.
Develop new relationships through field visits, and proactively seek new business and market opportunities.
Act as a resource for local and domestic market information, providing insights and developing agreements for factory accounts.
Sales Strategy and Execution: Plan and execute fortnightly call schedules and sales calls with a value-added approach.
Drive and achieve sales volumes and budgets for ingredients and casing categories.
Work on promotional activities to enhance product visibility and client engagement.
Plan on building market share across all product categories by applying client classifications and strategic selling techniques.
Reporting and Administration: Submit weekly sales and ADAPT reports by the required deadlines.
Manage sales administration tasks, ensuring all duties are completed efficiently and effectively.
Review customer accounts monthly to ensure alignment with business objectives and to identify areas for improvement.
Product Knowledge and Demonstration: Continuously build on product and industry knowledge to stay ahead of market trends and client needs.
Demonstrate products to clients, showcasing their value and applicability to the clients' operations.
Ensure deliveries are carried out to company standards, maintaining high levels of client satisfaction.
Key Skills: Strong discipline and time management skills, with a proactive approach to planning and execution.
Excellent customer service skills with a focus on building and maintaining strong client relationships.
Strong communication and persuasion skills, with the ability to influence key stakeholders effectively.
Resilience and a positive outlook, with the ability to navigate challenges and remain focused on achieving objectives.
Business acumen, with the ability to understand and drive key business metrics.
Fluency in Afrikaans is essential.
Experience in the FMCG sector is advantageous.
A valid driver's license and willingness to travel as required.
Qualifications: Completed relevant tertiary qualification (BCom in Business, Sales, Marketing, or Retail).
3-5 years of experience in Key Accounts management.
