Key Accounts Executive

Plan and carry out research activity in designated industries and sectors.
To ensure that an in-depth, 'expert-like' knowledge of target industries are maintained in terms of facilities services requirements, key contacts, current competitor activities, and industry related legislation / regulation and specialist needs in terms of the services offered by the company.To build and maintain a database of target clients in each sector, including a full profile of each client and to plan all selling and marketing activities to agreed budgets, sales volumes, values, and timescales as determined by managementRespond to and follow up sales enquiries by post, telephone, and personal visitsMaintain and develop existing and new customer base and revenue streams through on-going communication, liaison and ethical selling methodsBe able to monitor and report on their sales activities and performance and be able to provide relevant management reports as requiredCarry out other market research, competitor and customer surveys as directed by managementPlan and manage allocated business areas according to agreed sales & market development strategiesBuild long term, professional relationships with other company divisions and departments as necessary to perform duties, deliver optimal customer service and aid business and organisational developmentEnsure highest possible customer service standards are maintained at all timesAttend training as required and to recognise and develop relevant knowledge and skills as a result of critical self-analysis of development needs; Comply with company policies and procedures; Identify opportunities for group sales Key Performance Indicators / Critical Success FactorsIncrease in new business sales volumes; Consistent achievement of monthly and quarterly new business sales targetsEnsuring profit levels (GP%) are in line with required standards; Maximisation of group cross-selling potentialMinimum of 5 years' experience in a sales environment, preferably cleaning