A leading automotive manufacturer is looking for a Key Account Manager with experience in dealing with the Independent Automotive Channels.
To secure, develop and maintain client relationship and become a strategic partner with assigned accounts by consulting with a high degree of expertise and knowledge, raising the level of contact and staying visible within the assigned accounts.
DUTIES AND RESPONSIBILITIES Assist with the preparation of contractual agreements and ensure terms are adhered toEffectively solve problems and manage risks to ensure achievement of targetsPrepare presentations, proposals, contract reports as necessaryProvide reports and analysis as requiredMonitoring all aspects of the company service in respect of the client and taking action to resolve any issues without delayRepresenting the client's interest within company to ensure that service adjustments are made where necessaryResponsible for the ongoing liaison between clients and the companyTo ensure that client needs and expectations are being met deviations to be reportedEnsuring that a close relationship is built with an understanding of the client's researchAdvising on changes and trends in the marketplace and the activities of competitorsContacting clients to maintain relationshipAct as the key interface between the customer and all relevant divisionsEDUCATION / EXPERIENCE Grade 12 with a relevant Degree or Diploma5-10 Years' experience in a Key Accounts role with specific experience in Key Account ManagementTo have experience in successful liaison with both customers and internal stake holdersGood customer service orientation and communication skillsA strong consciousness of responsibility and dedication