Key Account Manager

Minimum requirements: A degree in Business Administration, Sales, or a relevant fieldDevelop trust relationships with a portfolio of key retailers, to ensure they do not turn to competitionAcquire a thorough understanding of key customer needs and requirementsExpand the relationships with existing customers by continuously proposing solutions that meet their objectivesEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPlay an integral part in generating new sales that will turn into long-lasting relationshipsPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsConsultant: Lisa Dietrich - Dante Personnel Cape Town