Key Account Manager

Details of the offer

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.
Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050. Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group's shipping and logistics expertise to bring humanitarian supplies around the world.
Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.
Main responsibilities: Managing and centralizing the customer relationship as key point of contact for Sub-Saharan Africa, promoting and coordinating all additional product for the mineral industry.Develop and extend our customer portfolio.Align a common strategy for Mineral vertical in line with our HO Vertical division.Detect new opportunities on sea and land service developments.Become an expert on the Mineral and mining industry with the complete understanding of this commodity to master the logistic chain of transportation within a growing economy.Main tasks of the KAM: Customer relationship management.Recording of customer requirements regarding the modification of products and services.Responsibility for key account-related turnover/performances.Cooperation with the product development area.Presentation of new products and services.Complaint management.Be aware of customer goals.Be well informed about markets, products, industries and technical developments.Provide information about the quality of products and processes.Work out new market strategies.Analyse and show sales potential.Optimize the price-performance ratio.Minimum Requirements: Degree in a related field.+3 years in a commercial environment.Commercial - Drive for results.Commercial - Building relationships.Commercial - Global view.Commercial - Customer Focus.Commercial - Knowledge of commercial policy and offers.
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