Key Account Manager

Minimum Job Requirements: Grade 12. Degree or Diploma is Sales & Marketing (advantageous). Minimum 5 to 7 years' experience in Sales. Minimum 5 to 7 years relevant experience managing accounts with customers within Manufacturing field. Exports experience, an added advantage. Specialist Requirements: Technical sales will be preferred - any prior experience in tech will be an advantage. Strong communication skills. Computer Literate – MS Office Suite and IBM Notes. Strong negotiations skills. Excellent team player. Proactive and results-driven. Sound business acumen. Experience in utilising sales reporting tools, e.g. SAP C4C, Qlikview or other, a strong advantage. Responsibilities: Report to the National Sales Manager: Proactively manage the business and sales strategy as agreed with Senior Management. Produce, analyse and give feedback and recommendations on sales data about customers/items (using Excel spreadsheets, Qlikview and relevant reporting tools). Build and maintain strong customer relationships by ensuring regular & disciplined customer visits through use of reporting tools. Support the team in resolution of bad debt where necessary. Implement call cycles, systems & process to ensure identified Target Account objectives are achieved. Maintain sales volume, product mix and selling price by keeping current on supply and demand, changes in trends, economic indicators and competitors. Identify and manage low margin customers & products with timeous action plans to improve, respectively. Investigate means of reducing costs in terms of formulations of products by collaborating and working closely with the Technical team. Effectively manage pricing strategies with customers. Manage and implement sales programs by developing sales action plans. Achieve all tangible sales & GP budgets with set objectives. Constantly develop a healthy pipeline of new opportunities and close within a reasonable timeline. Provide four monthly S&OP forecast plan on a monthly basis. Provide commercial forecast to support business objectives.