Our client requires the services of a Workspace Operations Manager with 5+ Years IT working experience ideally in End user topics and/or IT Support and ITIL Foundation Certification, Certification in Information Technology.
Contract until December 2027 (candidates must be based in Gauteng or willing to relocate) What will be your role and responsibilities?
Lead IT projects, including the design and deployment of new IT hardware and services.
Facilitate and maintain Hardware Ordering Systems IT end-user support relating to personal workspace infrastructure (PC's, MFD's, mobile phones, fixed telephony, and video conferencing) IT end-user support relating to industrial workspace infrastructure (Production printers, scanners, BVIS, and DLOG devices) VIP support Administration and steering of software and hardware requirements.
Hardware Lifecycle Management for approved hardware Support the steering of Model-1 & Model-2 production devices (with full IT support) IT vendor and supplier management for all end-user services, solutions and hardware deliveries Action and resolve IT incidents and problems – incident management.
Action and coordinate change management as required withing the business Budget controls for employee telecommunication costs (mobile, fixed, and data usage) Active Directory maintenance PRIMA maintenance (Hardware asset Management) Spend Manager maintenance (telephony fee/spend management) Essential skills requirements: IT End-user Infrastructure Support (Including VIP Support) Hardware Lifecycle Management for end devices Supplier and Vendor Steering Contract Management Steering Budget Control and Planning Record Management via Prima, ITAM, Active Directory, and CMDB Developing and Implementing IT Policies and Best Practice Project Management Good MS Office skills, special in MS Excel If you are a motivated individual with the necessary qualifications and experience, we invite you to submit your CV.
Please note that if you do not receive a response from us within 2 weeks, your application was not successful