Junior Workshop And Service Technician

Minimum Requirements: Millwright or Fitter & Turner Red Seal. Minimum of 2 years experience within a servicing role. Mechanical and electrical pump/motors experience. Understanding of Mechanical Phases. Strong knowledge of mechanical and electrical principles. Duties and Responsibilities: Responsible for in service hands-on centre work. Stripping, cleaning, testing and building vacuum pumps. Book in all pumps as per procedure when delivered on site and ensure that the line manager is informed of the delivery. Liaise with customers in a professional and courteous manner. Contacting customers to discuss fault finding and servicing of their pumps. Informing customers when pumps will be serviced/repaired and delivered back to the customer. Travelling to clients for onsite servicing and repairs when required. Ensure the completion of the sales process of the service, from enquiry to successful repair, delivery, and payment in co-ordination with team. Creation of job cards and quotes. Follow up on offers and liaising with customers regarding status of orders and back orders. Retrieving order numbers, processing proforma invoices and following up through with the implementation. Ordering of local buy out products for service. Preparations of spares and pumps that must be picked for delivery/collection by customers. Log data for the service centre and keep track of monthly statistics. Personality Traits: Accurate hands-on precision work. Proactive and multi-tasking skills. Team player and peoples person. Excellent communication skills. Passionate, enthusiastic individual. Self-disciplined and results oriented. Working under pressure. Time management skills.