Junior Reservationist - Cape Town

A collection of Hotels & Lodges seeks a Junior Reservationist to join their Central Reservations team based in Cape Town.
Assist the Reservations Manager with daily reservations duties.
Maximize sales by responding to guests / agents with accurate information in a professional and timeous manner.
Be able to process bookings from initial contact, follow up, obtaining of guest details and collection of monies due.
Book accommodation, transfers, flights etc. for guests across our portfolio of properties
Process bookings which have been received from Direct Guests, Trade and Online booking channels.
Liaise and communicate with internal stakeholders effectively.
Maintain office procedures to ensure that all information is easily retrievable by all staff
Requirements:
Minimum 2-3 years' experience in a Reservations
Protel MPE Knowledge will be an advantage
Be committed to service excellence
Accuracy and attention to detail is crucial
Able to work under pressure and can complete work quickly and accurately
Be thorough and methodical
Be friendly and outgoing
Able to communicate to the Reservations Manager of any problems which you are experiencing or where you require assistance
Excellent command of English – both written and verbal