Junior It Technician/Tech Support

We are looking for a motivated and enthusiastic individual to join our IT team as a Junior IT Technician / Tech Support.  The ideal candidate will have a passion for technology and a willingness to learn and grow in the IT field. This role will involve providing technical support to employees, troubleshooting and resolving IT issues, and assisting with the maintenance of IT systems and infrastructure.

Key Responsibilities:

Provide first-line technical support to employees via phone, email, or in person.
Troubleshoot and resolve hardware and software issues.
Install and configure computer systems, software, and peripherals.
Assist with the maintenance and upkeep of IT equipment and infrastructure.
Assist with technical projects and initiatives as required.
Document and track support requests and resolutions.
Provide training and guidance to employees on IT systems and software

Minimum Requirements:
Grade 12 or equivalent qualification.
Tertiary qualification in IT or related field.
At least 2 - 3 years of previous experience in IT support.
Must be in procession of a valid driver's license and be willing to travel extensively.

Strong technical skills and troubleshooting abilities.
Excellent communication and customer service skills.
Ability to work independently and as part of a team
Certifications such as CompTIA A+ or Microsoft Certified Professional are a plus

Additional information:

This is a full-time position.
Some evening or weekend work may be required to support IT projects or maintenance activities.

This position also requires extensive travel (nationally) and may require the incumbent to be away from home for extended periods of time.

If you are passionate about technology and eager to kickstart your career in IT, we would love to hear from you. Please submit your resume and a cover letter detailing your relevant experience and skills