Junior It Technician/Facilities Administrator

We are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently.
Key IT Responsibilities:
Provide technical support for computer systems, hardware, and softwareTroubleshoot and resolve hardware and software issuesInstall and configure new hardware and softwareMonitor system performance and ensure optimal functionalityMaintain system security and integrityAssist with network administration tasksDocument and track technical issues and resolutionsProvide training and support to end-users on technical issuesStay current on industry trends and advancements in technologyKey Facilities Responsibilities:
Develop and implement facility maintenance plans and schedules as per instructions from Facilities Manager.Ensure all safety protocols and procedures are followed at all times.Monitor and inspect facilities to ensure they are in compliance with safety and building codes.Maintain records of all facility maintenance and repair activities.Manage facility vendors and contractors.Assist in the planning and execution of facility repairs, renovations, and remodeling projects.Respond to emergency maintenance requests in a timely manner.Develop and implement energy efficiency initiatives.Monitor facility budgets and ensure cost-effectiveness.Oversee the security of all facilities with Senior Facilities Adminstrator.Requirements:
Relevant Certificate/Diploma or Bachelors degree in Facility Management, Business Administration, or related field.2 - 3 years of facility management experience or similar role as a coordinator .Excellent organizational and problem-solving skills.Knowledge of building codes, safety protocols, and energy efficiency initiatives advantageousAbility to work independently and within a team while managing multiple tasks.Strong communication and interpersonal skillsProficiency in Microsoft Office Suite.Certifications such as CompTIA A+ or Network+ are a plusIf you are a proactive and dynamic individual looking to kickstart your career in IT within the BPO industry, we would love to hear from you. Join our team and help us provide top-notch technical support to our clients.