About UsThe Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work.
The Product: Dotdigital is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys.
About the RoleThis is an exciting opportunity to join the Business Operations team here at Dotdigital. Utilising your knowledge of data best practices, you will be able to hit the ground running by being a part of some truly business-changing projects. Main responsibilities include:
Assist in collecting, cleansing, processing, and managing large datasets from various sources. Use data analysis tools, techniques, and software (e.g., Excel, SQL) to analyse data and generate insights. Visualise data findings using appropriate tools (e.g., Power BI) to create easily understandable reports and dashboards. Ensure data accuracy and integrity by conducting periodic data audits and implementing necessary data validation processes. Collaborate with cross-functional teams to understand data requirements, identify gaps, and provide recommendations for improvements. Assist senior team members with statistical analyses and interpretation of results. Contribute to the documentation of processes, methodologies, and best practices to create a knowledge base for future reference. About YouTo be successful in the role, you must have an appreciation for our team values:
We respond with a positive, can-do attitude We take ownership We collaborate, communicate and enable each other We are innovators We make things scalable, repeatable and robust We digitalise and eliminate manual processes We care about data quality (a lot!) We always operate with integrity We celebrate quick wins and our success We have fun! We are looking for candidates to meet the following:
Problem solving and good analytical skills Strong Excel skills Attention to detail A passion for all things BI At least 1 year of experience in a similar role Experience working in a SaaS company Understanding and experience of reporting needs for commercial teams in a SaaS company. Experience and understanding of using a reporting tool (e.g. Power BI, Tableau, etc) Knowledge of data governance/management principles Interview Process 15min Screening Call with Team Talent 45min interview with Line Manager Data Analysis Task 45min interview with Line Manager, Key Stakeholders and CBOO Some of Our Global Benefits Parental leave Medical benefits Paid sick leave Dotdigital day Share reward Wellbeing reward Wellbeing Days Loyalty reward DEI CommitmentAs an equal opportunities employer we are committed to equality in all its practices. If you have any additional requirements or adjustments to assist an application then please don't hesitate to contact us.
Legal StatementNo agencies/recruiters please. We are only accepting applications directly from the applicants.
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