Junior Customer / Logistics Coordinator

REQUIREMENTSMatric1 year experience in customer serviceExcellent communication in English and AfrikaansAbility to think on your feet and problem solve successfullyExposed to marketing to increase sales within the businessStrong communication and interpersonal skills.Exceptional negotiation and problem-solving abilities.Ability to work independently and as part of a teamA results-oriented mindset with a passion for exceeding targets DUTIESWorking alongside the Management TeamCultivate and nurture relationships with key clients in the event space.
Understand their needs, objectives, and challenges to provide tailored solutions and ensure client satisfactionIdentifying new business opportunities with key clientsNegotiate and finalize contracts, ensuring mutually beneficial terms and compliance with company policiesBudgets, costing, compile quotations and tenders for projectsDevelop relationships with future key accountsAddressing and resolving key clients enquiries or problemsActing as the main point of contact between key clients and internal teamsSupervising the account teams assigned to each key clientCommunicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients needs are metCompiling reports on account progress, goals, and forecastsDeveloping a thorough understanding of key clients' needs and requirementsNegotiating contracts with key clients and meeting established deadlines for the fulfilment of each client's long-term goalAct as a trusted advisor to clients, providing insights and recommendations to enhance their event experiencesSalary: R15k - R20k dependent on experienceJoin us on SOCIAL MEDIA or visit our WEBSITE for more information.
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