WHO WE ARE AT BASH We are a team of leaders - true owners, humble learners and friends. We're here to overcome big challenges, build tech solutions for people to enjoy, while doing the best work of our careers, together, as Bash.This journey requires grit, ambition and teamwork to thrive. We are transforming SA retail for the better; using a stable, secure base as our catalyst for change. We are building on a scale that will test our limits but when we break through, the impact on us and our customers will be profound.We are seeking a highly organized and detail-oriented CRM Manager to join our team. As part of our growing team, you will be responsible for building, managing, and optimising various campaigns across multiple channels, such as email, sms, native push, and more.WHAT YOU'LL DOAssist the team with the implementation of acquisition and retention strategies to drive various metrics as determined, the team and the business.Collaborate with the brand experience team to align CRM initiatives and to integrate CRM strategies into overall marketing initiatives.Execute on the CRM marketing strategy, with an emphasis on the implementation of the marketing calendar and campaigns.Execute targeted CRM campaigns to increase engagement, and drive conversions.Assist the various brands with the execution of their email campaignsMonitor, analyse and report on the performance of CRM campaigns to keep the various departments & stakeholders informed..Provide insights and recommendations for continuous improvement.WHO YOU ARE: This job is for you if you have:Bachelor's degree in Marketing, Business, or a related field. Master's degree is a plus.Proven experience of at least 1 year in CRM management or a related role.Strong analytical skills with the ability to interpret data and trends.Excellent communication and interpersonal skills.Proficiency in CRM software and analytics tools.One or more of the following will help you stand out:Basic coding knowledge (SQL, CSS, HTML, Jinja or similar)Experience in any report building from raw data.Knowledge of advanced martech platform(s).JOINING THE BASH TEAM: WHERE YOU'LL BEWe are intentional about connecting and give you the tools & equipment to enable you to do work that matters. We also believe that doing certain types of work happens best organically which is why we encourage our teams to travel so we can make magic happen face to face. Our offices are a vibe. They are decked out to make collaboration easy and help our team create lasting connections with each other.BASH BENEFITS: WHAT'S IN IT FOR YOU?A seriously smart team of people! We are selective about who joins our team to make sure we're made up of the best of the bestAgency: Structures remain flat, accountability wideTop $$: The best people, in the right roles, earning at the top tier. Our ethos is about quality and aligning merit and output with the rewards. We believe in reciprocity. Saving for your future: Saving is not easy. Taking a chunk monthly for your future is imperative. We provide the fund and support to do just thatQuarterly parties: Connection and community is our jamExtensive opportunity to learn: Library, interest groups and team rotationsExclusive shopping discount: Save when you shop across 29 of SAs biggest brands LIFE AT BASHWe are a team of data crazed, caring, overachievers with a sense of style and a need to push boundaries. Everyone at Bash is committed to doing the best work of their careers and they are rewarded for it. We welcome differences and want you to bring your best, full self to work - sometimes life is not easy and we get it.Bash is product and tech led but rooted in our values and principles. They keep us honest and accountable, and provide our grounding.They help us learn and grow with every new person, every new idea and through our collective wins and failures.It is a rare opportunity to transform an industry and a retailer and we are only just getting started. Now is the time to jump onboard.Come and be part of our community.
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