JOB DESCRIPTION: Job Title: Junior Business AnalystEmployment Type: 12 months Contract, OnsiteWork Location: Johannesburg, Sandton JOB CONTEXT:We are looking for a talented individual to join our team as a Jr Business Analyst, If you are passionate about quality assurance, production support, and business analysis, and thrive in a dynamic and collaborative environment, we encourage you to apply for this exciting opportunity. Join us in driving excellence and innovation in our products and processes. DUTIES AND RESPONSIBILITIES:Production Responsibilities:Production Support: Provide technical support for production environments. Troubleshoot and resolve production issues in a timely manner.Deployment Management: Coordinate and manage product deployments and releases, ensuring minimal disruption to production services.System Monitoring: Monitor production systems for performance, availability, and security. Implement proactive measures to prevent potential issues.Incident Response: Act as the first point of contact for production incidents. Implement incident response protocols and ensure effective communication with stakeholders.Documentation: Maintain thorough documentation of production processes, configurations, and incident reports.Business Analyst Responsibilities:Requirement Gathering: Collaborate with stakeholders to gather and document detailed business requirements and specifications.Process Analysis: Analyze existing business processes and identify opportunities for improvements and efficiency gains.Solution Design: Work with cross-functional teams to design and implement effective solutions that meet business needs.Stakeholder Communication: Facilitate communication between technical and non-technical stakeholders, ensuring clear understanding and alignment.Reporting and Analytics: Develop and deliver reports and dashboards to provide insights into business performance and project progress.Quality Assurance (QA)/Testing Responsibilities:Test Planning and Execution: Develop comprehensive test plans, test cases, and test scripts. Execute manual and automated tests to ensure product quality and performance.Bug Identification and Management: Identify, document, and track defects and inconsistencies. Work closely with the development team to resolve issues promptly.Regression Testing: Conduct regression testing to ensure that new features and enhancements do not adversely affect existing functionalities.Performance and Load Testing: Perform performance and load testing to validate product scalability and reliability under different conditions.Quality Metrics: Define and track quality metrics to measure the effectiveness of QA processes and identify areas for improvement.Compliance and Standards: Ensure that products meet industry standards, regulatory requirements, and company policies.SKILLS & EXPERIENCE REQUIREMENTS: YEARS OF EXPERIENCE:1-3 years experience with Data & Analytics.1-3 years Strong knowledge and experience in Agile and Scrum frameworks.1-3 years experience with AzureDevops, AWS suite, QuickSight and other relevant technologies.1+ year Global Markets experience.1-3 years Testing experience.TECHNICAL SKILLS REQUIRED:Experience in Data & Analytics is highly desirable.Strong knowledge and experience in Agile and Scrum frameworks.Familiarity with tools such as AzureDevops, AWS suite, QuickSight and other relevant technologies.MANDATORY SKILLS:Data & Analytics.Agile and Scrum frameworks.AzureDevops.AWS suite.QuickSight.Global Markets experience.PACKAGE & REMUNERATION:Compensation will be determined based on qualifications, applicable banking experience, and previous earnings.