Employer DescriptionA 5* Game Lodge located in Madikwe (Big 5 Maleria Free Reserve), in the North West Province.Job DescriptionFIELD GUIDE :Field Guide / Game Ranger in Madikwe Game Reserve (Big 5 area)Conducting Game Drives & Bush walks with guestsOverall responsibility to ensure a high quality bush experience to assigned guestsBeing part of Rhulanis Ranger team of 5 guides in totalPrepared to help in other areas of the lodge, especially in maintenance, if requiredFRONT OF HOUSE & RESERVATIONIST :Administrative tasks at Rhulani Safari Lodge, an 18 bed, award winning 5 star lodge in Madikwe Game Reserve (Big 5 area)Reservation, preparation of offers and bookings in the reservation systemHandling requests from guests and travel partners via the phone and e-mailTaking care of guests concerns during their stayCheck-in and check-out for arriving and departing guestsControl of incoming payments and payment requestsAssistance with administrative work at the end of the month including stock controlWillingness to help with daily work, even outside the office, such as room control checks, hosting during dinner timesReports to the Lodge ManagerQualificationsField Guide :Experience on the job as a field guide in a similar environment (Big5 reserve) and at a lodge of similar level (high end, 5 Star).FGASA Level 2 qualification.PDP.Full Trails Guide qualification and being able to conduct bush walks will be considered as a plus.Front of HouseRelevant Hospitality QualificationSkillsAs a field guide you need to have excellent communications and entertaining skills. Team-Player who feels well being part of small team of rangers. Experience on a similar job in an environment and at a lodge at similar level, or degree from a hotel management school. Experience with administration and reservation systems, knowledge of Panstrat a plus. Computer skills in Word, Excel, Powerpoint, Outlook and others. Excellent communications skills in English, written and oral. Team-player who feels well being part of a team with flat hierarchies and direct communication channels. Works calmly and solution-oriented and remains calm as a leader in emergencies and crises. Willingness to work and live in the bush (on a 6 weeks on / 2 weeks off cycle).BenefitsAccommodation.Monthly additional contribution of ZAR 1,600 of to your private health insurance (starting after probation period)Annual Bonus based on performanceGratuitiesPension Plan with 7.5% company contribution of fix salary (starting after probation period)UniformMealsFree wifi